Refunds & Returns Policy
At AI SQL Tuner, we value your trust. Our refunds and returns policy is designed to be transparent, customer-friendly, and compliant with Google Merchant Center requirements. Whether you are a SQL Server DBA, developer, or IT professional, you can request a refund with confidence.
30-Day Refund Guarantee
You may request a refund within 30 days of purchase, even if your license has already been activated. This ensures you can try our SQL Server performance tuning tools risk-free.
Eligibility for Refunds
- Refunds apply to both unused and activated licenses.
- Subscriptions can be canceled and refunded within the 30-day window.
- Proof of purchase (order confirmation or receipt) is required.
How to Request a Refund
To initiate a refund, please contact our support team:
- Email: support@aisqltuner.com
- Include your order number and reason for the request (optional).
For step-by-step guidance, visit our Support Center.
Refund Processing
- Approved refunds will be issued to the original payment method.
- Processing typically takes 5–7 business days.
Exceptions
- Refunds requested after 30 days may not be eligible unless required by law.
- Expired subscriptions cannot be refunded.
Customer Commitment
We believe in building long-term trust. Our returns and refunds policy ensures you can explore SQL Server performance tuning best practices with peace of mind.
Contact Us
If you have questions about this policy, please reach out to our support team at support@aisqltuner.com.